Comcast Email
A solution to their new rules

Starting January 29th, 2007 you must change the way your web site email connects to your Comcast email address(es).

If you currently forward email to a Comcast email account chances are you are directly contributing to having your own email blocked by Comcast. Since Comcast refuses to work with any web host to solve this problem (including One World) we have to make new restrictions on email leaving our servers. Here’s the problem: when you forward email from a website-based email address like "you@yourdomain.com" to an outside Comcast address like "you@comcast.net", then any spam that takes that path leads Comcast to consider your domain a spammer. It takes very few of those incidents for Comcast to block your domain and ultimately our servers from any access to their network. Unblocking is difficult and time consuming. In other words, when you forward spam, you are a spammer (in their eyes).

Because of this, KHM Internet now requires a change in your Mail Manager mailbox configuration. Specifically, instead of:

“Forward email addressed to you@yourdomain.com to address(es) outside your domain”

You should use:

Forward email addressed to you@yourdomain.com to the you mailbox on the yourdomain.com server

Here’s an example using the web site email address “sales@websecurezone.com”:

In your email application (in this example, Outlook Express), you just need to have mail.yourdomain.com as the "POP3" and "SMTP" settings, and then enter the mailbox name under "Account name", and the mailbox password for "Password":

Don't hesitate to call or write us if you have any questions or need help making this change.